Contact Polymer80 Shop
Have a question about a product, need build advice, or want to check on an order? Our team responds within 1 business day.
Email Support
Business Hours
- Monday – Friday: 9:00 AM – 6:00 PM ET
- Saturday: 10:00 AM – 4:00 PM ET
- Sunday: Closed
Build Support
Stuck on your Polymer80 build? Email us with your frame model (PF940C, PF940v2, PF45), a description of the issue, and a photo if possible. Our build team has completed 100+ P80 builds and can usually diagnose the problem from a photo.
Returns & Exchanges
For return requests, email us with your order number and reason for return. We process returns within 2 business days of receiving the item. See our Returns Policy for full details.
Mailing Address
Polymer80 Shop
Phoenix, AZ
United States